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Sage X3 keeps business growing
at A.M. Leonard

Customer

A.M. Leonard

Industry

Distribution – Tools and Supplies

Location

North America – United States

For more than 130 years, A.M. Leonard has delivered tools and supplies to both professionals in the horticulture industry and to home gardening enthusiasts. The company differentiates itself by selling quality products and backing them with the best customer service possible. The company has a multifaceted sales channel that includes a busy call centre handling phone and mail orders, two websites, and channel sales through Amazon.com, Search.com, and Newegg.com.

“Sage X3 is completely configurable to our business processes. Now we get more packages out the door with less staff.”

Gertner Barry
IS director
A.M. Leonard

Challenge

A.M. Leonard sought a scalable and customisable business management solution to replace its aging and inflexible application. Changes to the software to keep up with the company’s growth and change proved to be both expensive and time consuming, and had to be performed by outside programmers.

Solution

The company selected Sage X3 for its inherent flexibility, configurability, scalability, and adaptability to its complex and changing business needs.

Results

Order processing is faster, with instant freight quotes and access to detailed item information. The inventory physical count process time has been cut in half. Using the Sage X3 Material requirements planning function, A.M. Leonard is able to make smarter purchasing decisions, minimising carrying costs while ensuring it carries the right product mix. Sage X3 supports the company’s complex pricing structure and enables it to track the overall success of its various promotions, email campaigns, and catalogue mailings.

Getting started

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