Novarroz improves both
service and cash flow with Sage X3

Customer

Novarroz

Industry

Process Manufacturing – Food & Beverage

Location

Europe – Portugal

Located north of Lisbon, Novarroz is a family company founded in 1979 to process, package, and distribute a wide variety of rice from around the world. The company’s employees include generations of professionals, many of whom have been working in this area for over half a century. Novarroz promotes a strategy of continuous improvement, health and safety, and respect for the environment.

“For Novarroz, choosing Sage X3 meant a significant improvement in the automation of its business processes with customers, partners, and suppliers. This flexible and user-friendly tool provided complete integration of information, improved efficiency, and total control over costs. ”

João Andrade
Export sales manager
Novarroz

Challenge

As a result of a business restructuring, Novarroz needed to replace its existing SAP R3 system while ensuring that its business continued to operate without interruption, with access to the same analysis capabilities of the previous system.

Solution

Novarroz chose Sage X3 due to the fact that it is a flexible and user-friendly solution that allows for full integration of information, improved efficiency, and total control over costs that is resulting in greater efficiency throughout the company’s operations.

Results

The Sage X3 Sales App provides Novarroz’s mobile users with the information that allows them to make smarter decisions wherever they may be working, including sales and service history. The company is managing its stock more effectively, avoiding both out-of-stock situations and over-stocked items–resulting in better customer service and improved cash flow. The customer self-serve website allows customers to place orders, pay invoices, and view statements.

Getting started

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