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PI Electronique checks out Sage X3.
Point of sale equipment distributor optimises workforce mobility, stock management, and CRM.

Customer

PI Electronique

Industry

Distribution – Checkout Systems

Location

Europe – France

For the last 30 years, PI Electronique has been designing, developing, and installing cash register systems and point-of-sale terminals for the food service industry - providing technical and commercial coverage within France and internationally. The company generates annual revenues of 25 million euros and has 130 employees.

“We are more mobile, responsive, and flexible. We are able to provide customers with immediate answers and take rapid action.”

Alain Delaye
CFO
PI Electronique

Challenge

PI Electronique was looking for a business management solution with advanced capabilities – one that would be able to meet significant functional and organisational requirements relating to logistics, production and maintenance management, and customer service.

Solution

Sage X3's powerful functionality, with its open design and scalability to interconnect with very specialised tools in real time have provided PI Electronique with a single, extensive system, addressing a strategic business challenge – ensuring an optimal level of service for its customers.

Results

Real-time information from Sage X3 and its completely integrated tools are now allowing the company to optimise its stock management. Other advantages include increased productivity, mobility, and responsiveness of the company's teams. The integrated CRM module is also improving its customer relationship management.

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